I still remember the Leadership jargons and categorization explained by Robbins of the Organizational Behaviour Fame, idolized by every HR aspirant during his/her MBA days. This mammoth of a book is a bible for every HR student. If HR is in your blood, then you are supposed to chew this book, inside out, including the cover pages and bookmarks! J Which of course, I did, like a diligent student. And it sure helped me to gain a foothold in a blue chip company, which is the poster boy of the IT world. The HR Practices and processes in my organization are taught in leading B-schools of the globe as case studies! I am really very proud of living, breathing and doing the stuff, that has created history in the HR world.
Now, what I actually wanted to talk about today is, how much of the stuff that we are exposed to in a B-school really helps us in corporate? No no, I am not trying to open a pandora’s box here! J I know, each one of you, must be having very strong views on this topic. And I respect that. Let me narrate my POV here. (I will give you a chance to present your POV, on FB, when I post the link of my blog, and we can have hearty debate/discussion on it.)
So the answer to the above question would be, near about 75%. This 75% is the text book knowledge that’s going to be of use in future. And the rest 25% would be the quintessential “Other” gyan that you gain, from activities during MBA. Now what constitutes the “Other” gyan?
PFB the description of the “Other” :
1. De-mystifying diverse and interesting Personalities : You spend 2 years with about 200 odd folks, you are with them 24*7, being exposed to their idiosyncracies, day in and day out. Learning from folks who are intellectually and emotionally superior to you, and learning to survive the moments with folks who are nothing but a pain, and finding out reasons to love the ones who have given you all the reasons to hate them. Quite a handful! But believe me, the learning that you imbibe from this, will give the best platform to launch yourself in an HR career. After all, its about understanding human beings and helping them grow. Initially it was like a bolt from the blue, but gradually it started getting easier, and by the time I was in second year…I could love each one of them! J (Not kidding).
2. How to get work done from unwilling folks : In corporate, you cannot expect to work in silo. There are various kinds of teams, DC level, Corporate level, track level and what not! Your style of working, level of commitment might not be the same as others. How to create a synergy amongst yourselves, in order to finally deliver an excellent product, is what ultimately counts. The MBA gives you the best training for that. All the activities in MBA are group based. Sometimes you are stuck with a group, which refuses to work, so what do you do with such free-riders? Do their share of work as well, so that it doesn’t affect your grade or just give up? Or sensitize them regarding the importance of group work, or allocate different tasks to them or just break down the task into small parts and ask them to do their share. So many options and so little time. Now this is called actual learning. And no text book on earth, not even OB by Robbins can teach you this. At the most Robbins can explain the details or the Group dynamics….Forming, storming, Norming, Performing …Adjourning etc etc.
Recently I read somewhere, there is a 6th stage too of group dynamics, called “Mourning”. When you get along with a group very well, and its time to part ways after the work gets done, you are in a state of mourning! J Now that is interesting J That’s what actually happens, I guess, when its time to leave an organization and you start composing your adieu mail. I have this strange fixation for adieu mails, dunno why! I read each and every word of all the adieu mails that I receive and also make it a point of replying to each one of them. (Even if I don’t know them, personally). Dunno why. May be ‘coz I can identify with the pain of letting go and I really understand and respect the efforts that they have put in, to write such a beautiful and painful mail, jotting down the memories/experiences of years in a mail, which you know is going to be your last, how heart-wrenching it can be…I can truly understand. L
3. You can read thousands of leadership fundas in OB book, but you will gain an insight only if you get a chance to meet and mingle with great leaders/personalities. I have been very lucky on this front. I sit in a cube which is surrounded by cabins, occupied by some really great ppl, each one of them a true leader in his/her own area or field of work. In fact, my building has too many of them! The way they speak, behave and work…just observing them, helps you learn so much! One of the common features of all great leaders I feel, is their style of interaction…how they communicate with people across Job levels. Be it an executive or a person with 15 years of work exp, the true leaders never differentiate and behave in a similar fashion with all of them. And they are so soft spoken, ever-smiling, always first one to greet you in the morning, even when you are engrossed in your lappy. “Hey Nazia, wot u doing!” This coming from a top leader is really exemplary behavior to say the least. As if, I am a great scientist at work and might shout “Eureka” anytime coming up with a great formula! I am just a simple girl, at work! The kind of attention, respect, consideration they give you, acts as a catalyst and helps bring out the best in you. Each one of them is an OB book, so much to learn from them. Whenever I am in their company, I try my best to be a sponge…absorbing each and every word, and mannerisms etc. Now which book teaches you this?! None J
4. Now coming to written communication : A true leader is very careful of the words he chooses to use. Words are like arrows, once out, you cannot take it back. If you use impolite words, the damage can be detrimental not only for the person it was intended for, but also for you as well. How? Words spread like wild fire. One instance of impolite behavior and your reputation goes for a toss! J So leaders need to be careful about this J Though my fav ones are always superb on the written communication part too! J
This is a huge topic and I think, I should save the second part for next Saturday. J
So this much for now, have a wonderful weekend, love you all!
Cheers!
